Hossein Mohtasebi

Hossein Mohtasebi is an experienced professional in customer experience and management, currently serving as the Collector Experience (CX) Manager at Fanatics since September 2025. Previously, Hossein held the position of Customer Experience Manager at hims & hers, overseeing a team of 55 CX agents and achieving significant success in team performance and customer satisfaction. With a background in customer service management at companies such as iHerb, LLC and The Merchant Solutions, Hossein has consistently demonstrated the ability to lead large teams and enhance customer interactions. Prior roles in the hotel industry, including various management positions at Marriott Hotels, showcase expertise in operations, staff development, and customer satisfaction strategies. Hossein's academic background includes an Associate of Arts degree in Legal Assistant/Paralegal from Los Angeles Mission College.