Jordan Porciello currently serves as the Customer Experience Lead at Powered by Scelta, where transformative customer experience initiatives are driven through a collaborative team approach. In addition, Porciello holds dual roles at Fanshawe College as an Educational Support Technologist and Professor, focusing on integrating technology into educational practices and teaching various programs. Previous experience includes senior roles at Acuity Insights as a Senior Client Enablement Manager and at D2L as an Implementation Consultant, alongside significant contributions in business development and project management at Bronnenco Construction Ltd. Jordan's educational background includes degrees in Technological Education and Construction Science and Management, supplemented by holistic nutrition qualifications.