Girish Misra

Girish Misra is an experienced professional in customer care operations and management with over two decades of progressive leadership roles. Since June 2019, Girish has been serving as Associate Director at Fareportal. Prior to this, tenure at Goibibo as Senior Manager of Customer Care Operations lasted from May 2015 to June 2019. Experience at Amadeus India spanned from October 2009 to May 2015, where Girish held the position of Senior Manager and earlier served as Manager of Helpdesk. Additional roles include Deputy Manager at Amadeus India Pvt Ltd. between December 2007 and September 2009, Manager-OBG at DishTv from September 2006 to November 2007, and Assistant Manager at Spanco Telesystems from September 2004 to September 2006. Earlier career experience includes serving as Lead Customer Care at IBM Daksh from 2000 to 2004. Girish's educational background includes a PGDBA from Symbiosis Institute of Management Studies, a B.Com degree from Delhi University, and additional training at the India International Trade Center from 2011 to 2012.