Patricia Loureiro

Patricia Loureiro is an accomplished professional with extensive experience in customer service and management consulting. Currently serving as Senior Director of Global Customer Service at Farfetch since December 2019, Patricia previously held the position of Global Director of Customer Service. Prior to Farfetch, Patricia dedicated 17 years to Accenture, where roles included B2C Major Utilities Customer Service Lead and Senior Manager, focusing primarily on business and customer experience transformation in the utilities and energy sectors. Patricia's early career included an analyst position at Efacec. Educational credentials include advanced studies at Harvard Business School and a degree in Electrotechnical Engineering with a specialization in Automation and Robotics from the University of Porto.