Oranela Lahu

Customer Service Supervisor at Farheap Solutions

Oranela Lahu has a diverse work experience spanning different industries. In 2019, they worked as a Customer Service Supervisor at Farheap Solutions, where they followed the company's communication guidelines and procedures, reinforced the company's reputation, and provided support to resolve customer issues. Oranela also worked as a Retail Sales Assistant at Southern Living Magazine during the same year. In this role, they assisted with retail sales activities.

Earlier in 2019, they served as a Seasonal Sales Associate at WonderWorks Attraction, where they operated cash registers, managed financial transactions, and balanced drawers. In 2018, Oranela worked as a Sales Account Manager at Air Travel Advisory Bureau Ltd, generating new sales and managing a portfolio of accounts.

Prior to that, in 2017, they held the position of Salesperson at IQ OPTION FOREX, where they monitored and forecasted marketing and sales trends, collected data, and analyzed it using statistical software. In the same year, they also worked as a Broker Negotiator at Next Level, measuring the effectiveness of marketing programs, marketing and advertising properties, and achieving sales targets for the company.

Their earliest work experience listed is as a Marketing Assistant at Brighten Consulting Group in 2015. In this role, they wrote reports, company brochures, and similar documents, organized and hosted presentations and customer visits, and analyzed questionnaires.

Oranela Lahu completed their Bachelor's degree in Banking, Finance, and Accounting at Universiteti i Prishtinës "Hasan Prishtina" from 2016 to 2020. Oranela also obtained additional certifications, including an Accounting Training Course from AFAS, Digital Services from Raiffeisen Bank Kosova, and eligibility to work in the US through the CIEE Council on International Educational Exchange. However, specific details about the months and years they obtained these certifications are not available.

Links

Timeline

  • Customer Service Supervisor

    October, 2019 - present