Bryan M. is an experienced Customer Support Analyst currently working at Farm Credit Financial Partners, Inc. since May 2019, where responsibilities include training Tier I support technicians, resolving complex technical issues, managing Help Desk tickets, and providing customer assistance via various communication channels. Prior roles include Customer Support Analyst I at the same company, as well as Mobile Concierge at MarketSource Inc. and Advanced Repair Agent at Geek Squad, focusing on customer relationship building and electronics repair. Bryan M. holds an A.A.S. degree in Information Technology from Spokane Falls Community College, earned between 2008 and 2010.
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