Luiz Vitor Monteiro da Silva is an experienced support analyst currently working at Farma Ponte since February 2022, progressing through multiple roles from Analista de Suporte Jr 1 to Analista de Suporte Jr 3, providing user support, maintaining internal software, and configuring email systems while assisting store operations through various communication channels. Prior to this, Luiz gained experience as an Operador de Telemarketing at AlmavivA do Brasil, dealing with customer retention for a credit card company, and as an Estagiário de Expedição at Art Decorar. Luiz is pursuing a degree in Análise e Desenvolvimento de Sistemas at ATHON Ensino Superior, continuing the educational foundation established at Centro Universitário Facens and Etec Rubens de Faria e Souza, where technical training in logistics was also completed.
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