Ozan Ercan

Ozan Ercan is an accomplished professional with extensive experience in operations, customer service, and IT management. Currently serving as Vice President of Operations, Customer Service & IT at Farmasi since October 2019, Ozan has overseen significant growth in e-commerce operations, achieving over $100 million in yearly sales. Prior experience includes roles as an Excel Engineer, Technical Sales Manager at İnnova Bilişim, and various positions at MAPFRE, where Ozan contributed to strategic customer management, presales processes, and business development projects. Ozan holds a Master's degree in Financial Analysis from Universidad Carlos III de Madrid and a Bachelor's degree in Business Administration from Koç University.