Yashica S.

Yashica S. is an experienced executive in contact center operations and member acquisition, currently serving as Vice President of Contact Center Ops at FarmboxRx and Vice President of Member Acquisition & Call Center Ops at the Microbiome Diabetes Wellness Organization. Previously, Yashica held the position of Vice President of Outreach & Enrollment at Monogram Health, where responsibilities included developing contact center operations and growing patient census across 25 states. Yashica's career also includes significant roles at Medical Mutual, ALECIA, and Bluecross Blueshield Health Insurance, focusing on leadership, operational management, and customer experience enhancements within contact centers.