Justine J.

Client Services Specialist III at FASHIONPHILE

Justine J. has a diverse work experience spanning over a decade. Justine started their career as an Administrative Assistant at Thomas Leitner Stone & Tile from February 2011 to April 2017. During this role, they likely performed various administrative tasks to support the company.

In July 2017, Justine joined CVS Health as a Shift Supervisor/Rx. In this position, they worked closely with store management and teams, supervised store staff, and assisted customers. Justine also handled customer relations issues and ensured customer and patient confidentiality. Justine held this role until June 2020.

While at CVS Health, Justine also worked as a Pharmacy Technician starting from June 2020. Their responsibilities included ensuring medication needs and regulatory compliance standards were met for patients. Justine managed pharmacy workstations and tasks, filled prescriptions promptly and accurately, and provided exceptional customer service.

Justine's most recent experience is at FASHIONPHILE, where they started in November 2021 as a Client Services Specialist I. Justine then progressed to the role of a Client Services Specialist II in July 2022. In this position, they displayed expertise in providing exceptional customer service, handling inbound and outbound calls, troubleshooting product use, reviewing client accounts, and assisting with order processing. Justine also collaborated with internal departments and effectively de-escalated difficult situations. Justine maintained and improved quality results and completed call notes and reports.

Overall, Justine J. has gained expertise in customer service, administrative support, and pharmacy operations throughout their work experience.

Justine J. attended UC San Diego from 2015 to 2017, where they obtained a Bachelor of Science degree in Cognitive Science with a Specialization in Language and Culture. Their field of study was focused on Cognitive Science.

In addition to their undergraduate education, Justine has pursued additional certifications. In June 2020, they obtained a Pharmacy Technician certification from the California State Board of Pharmacy. Furthermore, in March 2021, they earned the Pharmacy-Based Immunization Administration certification from the APhA Foundation.

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