Andre Syamsurizal

Andre Syamsurizal is a seasoned professional with extensive experience in customer experience and operations management. Currently serving as the Customer Experience Manager at Fasset since July 2022, Andre previously held roles such as Customer Operations Team Leader at SeaBank Indonesia and Customer Service Lead at INDODAX. Prior to these positions, Andre led the Supplier Support team at Meesho, where responsibilities included training, performance management, and issue escalation related to suppliers. Andre's career also includes experience as a Contact Center Team Lead at Transcosmos Indonesia, focusing on customer service agent performance and adherence to standard operating procedures. Earlier in their career, Andre worked as a Reporter for Inilah.com. Andre holds a Bachelor's degree in History from the University of Indonesia, earned between 2013 and 2017.