Ido Barel

Head of Customer Success at Fast Simon

Ido Barel has a diverse work experience spanning several roles and companies.

From 2020 to present, Ido has been the Head of Customer Success at Fast Simon Inc.

Prior to that, from 2017 to 2020, they worked as a Regional Account Manager at Essence Group.

From 2008 to 2017, Ido held various positions at Actelis Networks, including Director of International Services and Senior Customer Support Engineer. In their roles, they managed multiple projects, provided technical sales support, and built relationships with tier 1 telecom companies and mobile operators in EMEA and APAC.

From 2005 to 2007, Ido worked at Verint as a Customer Support Manager, where they were responsible for managing and centralizing support activities and developing new support techniques and tools.

From 1999 to 2004, they worked at Verint as a Team Leader in R&D, a Developer, and a QA Engineer. In these roles, they developed simulators, conducted demos, and gained expertise in telecommunications technologies and working with switch manufacturers.

Overall, Ido Barel has a strong background in customer success, account management, technical sales, and project management in the telecommunications industry.

Ido Barel completed their Bachelor of Arts degree in management from The Open University from 1999 to 2005. In addition, they have also undertaken various courses at BINAT, including a Telephony & GSM course and a Network TCP/IP .X25 course, although the specific duration is unknown. Ido pursued further studies at Herzliya for Matrix Management and at SELA for UNIX Programming in C-Shell, although the year of enrollment and completion for these courses were not provided.

Links

Previous companies

Verint logo
Essence Group logo

Timeline

  • Head of Customer Success

    March, 2020 - present