Helen Johnson

Senior Security Technical Account Manager at Fastly

Helen Johnson has a wide range of work experience in the technology industry. Helen most recently worked at Fastly as a Senior Security Technical Account Manager starting in October 2022. Prior to that, they worked at Splunk as a Technical Account Manager from July 2021 to October 2022. From November 2019 to July 2021, Helen worked at ExtraHop as a Technical Account Manager.

Before that, they were a Sales Engineer at DomainTools from May 2018 to November 2019. Helen also has experience working at Dell EMC, where they served as a Technical Account Manager - Isilon from August 2013 to May 2018. At Dell EMC, they were responsible for managing customer satisfaction and relationships, providing technical support, and advising customers on patches and upgrades.

Helen's earlier career includes roles at F5 Networks, where they worked as a Solutions Engineer from July 2009 to May 2013. Helen also held positions at F5 Networks as an Inside Sales System Engineer from June 2006 to January 2009 and as a Network Support Engineer from March 2005 to June 2006. Before that, they worked at Aventail as a Support Engineer from November 2000 to March 2005. Helen's career began at Reflex Communications as a Network Analyst from May 1999 to November 2000, and they also worked at North West Net as a Provisioning Engineer from June 1998 to April 1999.

Helen Johnson obtained their Bachelor's degree in English from the University of Washington between 1985 and 1991. Helen has also obtained several certifications, including Splunk Cloud Certified Admin, Splunk Core Certified Power User, and Splunk Enterprise Certified Admin from Splunk. Helen has additional certifications from Dell EMC, including EMCPE and EMCSA, although the specific months and years of obtaining these certifications are not provided.

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  • Senior Security Technical Account Manager

    October, 2022 - present

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