Rex Osafo-Asare

Rex Osafo-Asare has extensive work experience in various roles and companies. Rex started their career in 2007 as an IT Support technician at Palantir Solutions, where they provided technical support to clients and employees and managed client databases. Rex then co-founded ASILI Clothing Ltd in 2007 and served as a Co-Director until 2012. In this role, Rex was involved in sales, marketing, and fulfillment operations.

In 2008, Rex joined RealNetworks as a Technical Support Engineer, where they provided IT support and launched localized websites. Rex later took on the role of IT Services Tech I, responsible for maintaining PC's and office IT systems.

Since 2015, Rex has been working at Fastly. Rex initially started as a Customer Support Engineer and then transitioned to a Staff Customer Support Engineer role, where they specialized in resolving customer tickets and training new hires. Later, they became a Technical Account Manager, where they tracked and reported on customer accounts' health, worked with internal teams and customers on support requests, and built technical relationships with customers.

Overall, Rex Osafo-Asare brings a wealth of experience in technical support, customer service, sales, and management roles to their work.

Rex Osafo-Asare pursued their education at St Bonaventure's RC School from 1995 until 2000. During this time, they did not obtain a specific degree or field of study. Later, they attended The University of Manchester from 2002 to 2006, where they earned a Bachelor of Science (Honors) degree in Computer Science.

In terms of additional certifications, Rex obtained various certifications from Microsoft, including MTA: Networking Fundamentals, MTA: Security Fundamentals, and MTA: Windows Server Administration Fundamentals, all certified in 2016. Rex also achieved certifications in MTA: Security Fundamentals, MTA: Server Administration Fundamentals, and MTA: Networking Fundamentals in 2015. Furthermore, in 2011, Rex obtained the ITIL Foundation V3 in IT Service Management certification from ITIL Certified. Additionally, they attained the Acting Decisively certification from LinkedIn in October 2020.