Customer Success Team
About
The Customer Success Team at Fathom is dedicated to ensuring that clients derive maximum value from the audiovisual recording service. They provide proactive support, onboarding assistance, and ongoing education to help customers effectively integrate Fathom with Zoom and Google Calendar. By fostering strong relationships and addressing any challenges, the team aims to enhance customer satisfaction and drive long-term loyalty.
Team members
Amanda P.
Head Of Sales & CS
Amanda Puzin
Head of Growth & Customer Succ...
Andrew Moyer
Customer Success Lead
Isaiah Pabillo
Senior Customer Support Repres...
Karl Devoe Guidaya
Senior Support Specialist
Kris Bonaguro
Customer Success Lead
LJ Manzanares
Customer Support Lead
Mary Byrd
Customer Success Lead
Susannah DuRant
Customer Success Lead
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