Jennifer Knox

Jennifer Knox has extensive experience in loan servicing and administration, currently serving as Senior Vice President of Loan Servicing at Fay Servicing, LLC since March 2017, where responsibilities include managing escrow, payment processing, billing statements, and credit bureau reporting. Prior to this role, Jennifer held several leadership positions, including Vice President of Loan Administration at Rushmore Loan Management Services LLC and Pacific Union Financial, LLC, overseeing cash processing, customer correspondence, and special loans. Earlier career roles include Vice President of Escrow Administration at Nationstar Mortgage and Vice President of Loan Administration at Litton Loan Servicing, with a foundational role as Escrow Supervisor at EMC Mortgage. Jennifer began in the mortgage industry as a Customer Service Specialist in Escrow at UC Lending.