Rachel Ortiz

Manager Of Customer Success at Faye Digital

Rachel Ortiz has a diverse work experience spanning various industries. Rachel currently works at Faye as an Account Manager and previously held the position of Customer Success Manager at the same company. Prior to this, they were an Executive Producer at Lubeck Studios. Rachel also worked as a Product Support Specialist at American Marketing & Publishing, LLC. Rachel gained experience in administrative support as an Administrative Support Specialist at Northern Illinois University. Additionally, they worked as a Lead Teacher at KinderCare Education and as a Customer Service Representative at Rosen Hyundai of Algonquin. Rachel's career started as a Retail Sales Associate at Hot Topic. In their future role as an Axia Product Manager at Faye, they will further expand their skill set and contribute to the company's success.

Rachel Ortiz attended Harry D Jacobs High School from an unknown start date until 2013. Rachel did not obtain a degree or specify a field of study during their time there. In addition to their high school education, Rachel has obtained two certifications. In April 2022, they became a SugarCRM Certified Administrator through SugarCRM. Furthermore, in August 2022, they earned the designation of Asana Product Specialist from Asana.

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Timeline

  • Manager Of Customer Success

    October 1, 2023 - present

  • Axia Product Manager

    May 1, 2023

  • Account Manager

    August, 2022

  • Customer Success Manager

    February, 2022