Charles Ames

Charles Ames, MBA, is a qualified professional with extensive experience in benefits administration and process analysis. Currently serving as the Director of Premium Reconciliation at FCE Benefit Administrators, Inc., Charles previously held roles as a Senior Business Process Analyst at Accenture, where responsibilities included training and quality assurance. At FCE Benefit Administrators, Charles progressed through various positions, including Benefit Eligibility Floor Manager and Team Lead, demonstrating strong leadership in managing operations, establishing policies, and ensuring quality control. Earlier experience includes internships at multiple organizations, food specialty at H-E-B, and sales management with Vector Marketing. Charles holds a Bachelor of Science in Political Science and Government from Texas A&M University and is pursuing an MBA at Tarleton State University.