Rebecca E. Bungay

Rebecca E. Bungay is an accomplished IT professional with extensive experience in service desk management and IT operations. Currently serving as a Service Desk Manager at Featurespace since January 2021, Rebecca provides end-user support and ensures data compliance with GDPR and customer requirements. Prior to this role, Rebecca was an IT Operations Project Lead at BUUK Infrastructure, where significant projects included a multi-factor authentication rollout and SQL database migration. Previous positions include Platform Manager at Penguin Random House UK, overseeing IT infrastructure for a large publishing firm, and IT Infrastructure and Support Manager at Music Sales, where Rebecca managed global support and infrastructure projects. Educational background includes a Bachelor's Degree in Psychology from The Open University.