Paul Zoda Jr.

Paul Zoda Jr. is an experienced professional in incident management and operational coordination with a solid background spanning over two decades. Currently serving as the Federal Reserve Financial Services Incident Coordinator at the Federal Reserve Bank of Boston since February 2023, Paul oversees the Incident Management process and leads technical troubleshooting efforts. Previously, Paul held roles including Enterprise Incident Recovery Coordinator at Black Knight, ITSM Operations Specialist at M&T Bank, and Incident Manager at Yahoo! Inc. Educational credentials include bachelor's degrees in Business and Distributive Education and Business Studies from Buffalo State University. Paul has developed expertise in establishing incident management policies, facilitating cross-functional communications, and providing comprehensive support in both production and disaster recovery environments.