Jonathan Robertson

Jonathan Robertson is an experienced End User Services Engineer currently supporting the Federal Reserve Bank of Philadelphia, specializing in IT maintenance, troubleshooting, and security tasks since January 2021. Previous roles at the same institution include EUS Administrator II and EUS Administrator, contributing to significant projects like transitioning service management systems and participating in business resumption tests. Jonathan has also worked as a Helpdesk Coordinator at Advanced AV and held various positions in account management and coordination, showcasing a strong background in client support and audiovisual logistics. Educationally, Jonathan is pursuing a Doctor's Degree in Communications Technology while holding a Master's and Bachelor's degree in Electronic Media from Kutztown University.