Radames Callado

Radames Callado is a Senior Manager of Operations at FedEx, focusing on customer experience and operational excellence. With extensive experience in managing customer expectations and coordinating clearance operations, Radames has held various management roles within FedEx since 2004. Radames earned an MBA and a Master’s degree in International Business from Florida International University, achieving a commendable 3.83 GPA. Prior to joining FedEx, Radames served as a Supervisor at Maximo y Compañia, overseeing sales and promotions. Trained in ISO 9001 for quality management, they also possess expertise in negotiations with government agencies and Dominican Republic customs law.