Raymond Kiruri is a professional with extensive experience in customer experience, business development, and community management. Currently serving in a customer experience role at Fedi since April 2024, Kiruri previously held the position of Customer Success Manager at ZEBEDEE, where important contributions included optimizing partner wallet limits and driving significant revenue growth from $1k to $100k in monthly recurring revenue as a Business Development Analyst. Additionally, Kiruri demonstrated strong community management skills by growing a Discord community to 20,000 members and has a solid history of developing successful partnerships across various organizations. Educational qualifications include a Nanodegree in Cloud Development from Udacity and a degree in International Relations with a focus on diplomacy and marketing from the United States International University - Africa.