Darren Lloyd

Darren Lloyd is an accomplished professional with extensive experience in support and service management within the technology and supply chain sectors. Currently serving as Support Manager at Felinesoft since October 2016, Darren previously held the position of Live Service Manager at Nokia MixRadio, where responsibilities included overseeing the availability and performance of a Live Radio Service across 31 countries, optimizing monitoring systems, and maintaining adherence to service level agreements with Microsoft. Prior to that role, Darren worked at Nokia MixRadio as SW Error Manager, focusing on defect management and collaboration with remote teams. Additional experience includes serving as Contract Manager at Wincanton and Management Services & Implementation Manager at Gist, where Darren led operational teams, managed customer service initiatives, and implemented significant systems upgrades. Darren has a proven track record of driving continuous improvement and facilitating effective communication among stakeholders.