Shannon McGreal-Miller is an experienced professional with a robust background in sales and customer operations management. Currently serving as the Sales Operations Manager at Fender Musical Instruments Corporation since May 2023, Shannon previously held the position of Customer Operations Manager at Speedo, where responsibilities included establishing a new department focused on inclusivity and process implementation. Extensive experience at Hurley included roles such as Customer Service Manager and Account Service Lead, where Shannon contributed to significant projects such as the ERP system migration and stewardship of the Amazon account, leading to substantial year-over-year business growth. Shannon's early career included various leadership and development roles at Michigan State University, enhancing e-learning and campus programming. Academic credentials include a degree in Marketing, Public Relations, and Connected Learning from Michigan State University.