Susanna Laakkonen has extensive experience in the insurance industry, currently serving as a Product Manager at Fennia since July 2007, where responsibilities include business product and loss of profits insurances, insurance portfolio analysis, product development, competitor tracking, interpretation of terms and conditions, and staff education. Susanna previously held roles at Fennia as an Insurance Specialist of Risk Management and Customer Service Team Leader, focusing on company insurance issues and team leadership. Early career positions include Office Assistant at ABB Oy Motors and various roles as an Office/Study Secretary at Vaasa University of Applied Sciences during studies, alongside a position in warranty handling at Wärtsilä. Susanna holds a Bachelor of Business Administration in Import and Export from Vaasa University of Applied Sciences.
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