Aki Lamminmäki is a seasoned customer success professional with a strong background in project management and account management, currently serving as a Customer Success Manager at Fennoa since August 2023. Previously, Aki held the same title at Heeros from February 2021 to July 2023, and worked as a Project Manager at Finvoicer Group Oy from September 2018 to February 2021, where responsibilities included SaaS onboarding and customer needs identification. Earlier experience includes sales roles at Scandic Hotels and ACON FINLAND OY LTD, contributing to skills in customer relationship management and sales generation. Aki holds a Bachelor of Business Administration degree in International Business/Trade from Haaga-Helia University of Applied Sciences, earned between 2013 and 2017.
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