Jake Randall

Jake Randall has extensive work experience in customer success and sales roles. Jake currently serves as the Head of Customer at Fergus since June 2020. Prior to that, they were the Global Head of Customer Success at 9 Spokes from February 2019 to June 2020, and the Manager of Customer Success (APAC) from April 2018 to January 2019. Jake also worked as a Senior Customer Success Manager at Ensighten from July 2014 to February 2018.

Before their customer success roles, Jake worked as a Sales Manager at EMAP from July 2013 to June 2014, and as a Senior Account Manager at Axonn Media from December 2011 to July 2013. Jake started their career as an Account Manager at Recall from March 2009 to September 2011. Prior to that, they served as a Business Consultant at Document Solutions Sales from February 2008 to March 2009.

Jake also has experience in advisory roles, having worked as an Advisor Service Consultant at Macquarie Group from August 2007 to January 2008. Jake began their career as a Marketing Executive at Royal Wolf Trading from August 2005 to July 2006.

From 2003 to 2007, Jake Randall pursued a Bachelor's Degree in International Business at the University of Plymouth.