Andres Lopez

Senior Customer Support at Ferratum

Andres Lopez has a diverse work experience spanning over different industries. Andres started their career at Banesto as a gestor from February 2007 to September 2011. Following that, Andres worked as a gerente at an empresa familiar de productos congelados from September 2011 to March 2016, where they were responsible for managing purchases, administration, and logistics. Andres then joined Zp Services Ltd. in March 2016 as a Retencion, but their tenure lasted only until August 2016. Finally, Andres held various roles at Ferratum Group, starting as a Loan Handler from August 2016 and later transitioning to the role of Senior Customer Support from September 2017 until the present.

Andres Lopez's education history shows that they attended CEF Centro de Estudios Financieros from 2018 to 2019. During this time, they completed a Curso Monográfico Práctico de Análisis y Gestión de Riesgo in the field of Banca y servicios financieros.

No specific information is provided regarding their education before 2018 or after 2019, so it cannot be determined where they studied during those periods.

In addition to their formal education, Andres has obtained various certifications from LinkedIn. These certifications include Threat Modeling: Repudiation in Depth, Agile Product Owner Role: Foundations, Business Analysis: Business Benefits Realization, Cómo gestionar equipos de trabajo, Improving Employee Performance, Foundations of Leading Global Organisations, Business Analysis Foundations, Business Analysis Foundations: Business Process Modeling, Business Analysis Foundations: Competencies, Managing Project Stakeholders, Requirements Elicitation and Analysis, How to Use LinkedIn Learning, LinkedIn for Veterans, Customer Service: Serving Customers Through Chat and Text, Empathy for Customer Service Professionals, Agile Foundations, Agile at Work: Building Your Agile Team, Agile at Work: Driving Productive Agile Meetings, and DevOps Foundations: Lean and Agile. These certifications were obtained between 2020 and 2021.

Links

Timeline

  • Senior Customer Support

    September, 2017 - present

  • Loan Handler

    August, 2016

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