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Alysha Norwood

Support Specialist at Fetch Rewards

Alysha Norwood has worked in various support roles in the technology and delivery industry. Alysha started their career in 2020 as a Live Order Support Specialist at Postmates by Uber, where they provided assistance to customers with their orders. In 2021, they joined Uber as a COE Specialist II, where they continued to support customers and handle their inquiries. Later in the same year, Alysha moved to Fetch Rewards as a Support Specialist, where they currently work.

Alysha Norwood's education history includes attending Chattanooga State Community College from 2021 to 2022, where they obtained an Associate of Science degree in Mass Communication/Journalism. In 2017, they attended Chattanooga College Medical Dental and Technical Careers and earned a Certificate in Nail Technician/Specialist and Manicurist. Currently, they are enrolled in Mercer University, pursuing a degree in Digital Communication and Media/Multimedia.

In addition to their formal education, Alysha has obtained several certifications. In 2022, they completed courses such as "How to Be Promotable," "Learning YouTube SEO," "Rules for Rising Leaders," and "Leadership Mindsets" through LinkedIn. In 2021, they completed courses like "Interpersonal Communication," "Marketing: Copywriting for Social Media," "Coaching Yourself to Career Success," "Mistakes to Avoid When Resolving Conflict," and "Be the Manager People Won't Leave" through LinkedIn.

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Timeline

  • Support Specialist

    October, 2021 - present

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