Victoria L H.

Victoria L. H. is a seasoned Senior Program Manager at Fetch Pet Insurance, leading the Claims Transformation Program and major Product and Customer Experience initiatives since December 2021. With extensive experience at Travelers, Victoria served in multiple roles including Senior Product Owner and Program Manager, focusing on modernizing document lifecycles and managing large-scale projects. Previous roles also include Senior Project Manager at the State of Connecticut Chief State's Attorney's Office, managing security initiatives at MLN USA Inc., and leading technology and customer experience projects at ING and Chico's. Victoria holds a BBA in Business Administration from SMU Cox School of Business and has pursued further studies towards an MBA.