Miren Zubillaga

Customer Support Manager at fevo

Miren Zubillaga has a diverse work experience in the sports industry, starting with their current role as a Customer Support Manager at FEVO. In this position, they support and develops a team of customer service representatives and ensures a smooth ticketing and event experience for fans. Prior to this role, Miren worked as a Customer Support Associate at FEVO, where they supported customers and sports/entertainment organizations through their social ticketing and group sales platform.

Before joining FEVO, Miren was a Senior Account Executive for Group Sales at D.C. United, where they sold and serviced group ticket accounts and adjusted their approach during the pandemic to successfully sell tickets remotely. Miren also worked as a Group Sales Account Manager for Louisville City FC and Racing Louisville FC, where they built group events, developed theme nights and corporate events, and created group sales opportunities for the newly built Lynn Family Stadium and the new NWSL team.

Miren's previous experience also includes roles at Spurs Sports & Entertainment, where they worked as a Group Sales Account Executive, developing and planning group outings for businesses and organizations in San Antonio and South Texas. Miren also worked as a Group Sales Representative at Spurs Sports & Entertainment, where they sold and created group outings and organized awareness nights for various organizations in the community.

Additionally, Miren has experience in the Sacramento Kings organization, having worked as an Account Executive for the Reno Bighorns (now Stockton Kings), where they exceeded sales goals and created unique experiences for businesses and organizations through ticket sales.

Before entering the sports industry, Miren worked as a Substitute Teacher at Lassen County Office of Education, teaching various levels of education. Miren also worked as an Office Technician/Receptionist at Dr. Boomer O.D. Office, where they handled vision insurance, communicated with patients, and scheduled appointments.

Overall, Miren has a strong background in customer support, group sales, and event planning within the sports industry. Miren has developed strong relationships with clients and fans while consistently delivering excellent customer service.

Miren Zubillaga completed their education at Washington & Jefferson College from 2011 to 2015, where they earned a Bachelor of Arts Degree in English. During their time at the college, they pursued minors in Professional Writing and Art History.

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