Lindsay Ashworth

Customer Experience Development Manager at FGH (Freemans Grattan Holdings)

Lindsay Ashworth is an accomplished professional with extensive experience in customer and market insight, currently serving as Customer & Market Insight Manager at FGH (Freemans Grattan Holdings) since August 2015. In this role, Lindsay established the first research team in a decade and initiated a Customer First programme, focusing on enhancing the Voice of the Customer and integrating market insights for performance benchmarking. Previous positions at FGH include Senior Digital Analyst and Digital Analyst, where Lindsay worked on digital reporting, site optimization, and customer journey analysis. Lindsay started career roles as Administration Assistant at Industrial Monitoring Systems and Projects Assistant at the University of Bradford, where data analysis and event planning were key responsibilities. Educational background includes a Bachelor of Science degree in Business and Management from the University of Bradford and A Levels from Bradford College.

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