Nikola Milovukovic

Customer Success Agent at Fi

Nikola Milovukovic has held various roles since 2013, beginning with Sales Associate at GameStop. In 2015, Nikola worked as a Technical Support Analyst at Aptos Retail, followed by a role as Contact Center Specialist at Hudson Valley Federal Credit Union in 2016. In 2017, Nikola worked as a Call Center Representative at USALLIANCE Financial. From 2018-2020, Nikola held the role of Personal Care Assistant at Dr. Syoum, followed by Consumer Experience Team Lead at Styles Logistics, Inc. in 2020. Most recently, Nikola has been a Customer Experience Specialist at Mercari US since 2022, and also holds the role of Customer Success Agent at Fi since 2022.

Nikola Milovukovic attended SUNY Ulster from 2014 to 2015, where they studied Business Administration and Management, General. In November 2021, they obtained a CompTIA A+ certification from CompTIA.

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Timeline

  • Customer Success Agent

    December, 2022 - present