Kathy Daly is an experienced Service Delivery Project Manager at FiberLight, LLC, since August 2021, with a robust background in customer care and project management. Previously, Kathy served as Customer Care Manager IV at CENTURY LINK from June 2014 to January 2022, overseeing large client accounts and ensuring high levels of satisfaction throughout the order-to-billing process. Prior roles include Manager of Service Delivery at Lightpath and CABLEVISION LIGHTPATH, where Kathy managed teams responsible for order processes and service delivery efficiency. Kathy's extensive career also includes management positions at CABLEVISION SYSTEMS CORPORATE and Nassau County, focusing on telecommunications systems design, vendor negotiations, and infrastructure management.
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