Meredith C.

Customer Success Manager at Fidel API

Meredith C. has a diverse work experience spanning different industries and roles. Starting in 2008, they worked briefly as a Medical Coding Specialist at Blue Cross Blue Shield. In 2009, they became a Customer Support Specialist at Vantiv Integrated Payments, where they resolved technical issues and developed relationships with clients. In 2010, they worked as a Customer Relationship Specialist at Pinnacle Bank, followed by a short-term role as a Personal Banker at Bank of America in 2011. Meredith then worked as a Business Consultant as an Independent Contractor from 2012 to 2013. In 2013, they held two concurrent roles, serving as an Intern Teacher at Durango School District 9-R and as a Post Bachelors Degree Student at Fort Lewis College. From 2018 to 2020, they served as a Board Member at the Charter School Inclusion Project. In 2020, they worked as a Software Support Associate II at Worldpay, where they assisted merchants and repaired software integrations. Meredith'smost recent role, starting in 2021, is as a Customer Success Manager at Fidel API, where they optimize products for growth, resolves technical inquiries, collaborates on strategic projects, and onboards and trains new colleagues.

Meredith C. pursued their Bachelor of Arts degree in Speech Communication and Rhetoric at Ithaca College from 2003 to 2007. After a gap of a few years, they returned to education and completed a Teacher certification and a Masters in Teacher Leadership, specializing in Elementary Education and Teaching, at Fort Lewis College between 2013 and 2015.

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Previous companies

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Timeline

  • Customer Success Manager

    September, 2022 - present

  • Customer Advocacy Manager

    January, 2021

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