Luis Gonzalez

Luis Gonzalez has over two decades of experience in technical support and IT operations, currently serving as a Senior Technical Support Engineer at Fidelis Security since May 2017. Prior roles include System Administrator at FireEye, Inc., and various positions at Mandiant, mindSHIFT, Cousins Processing, and VXI Global Solutions, showcasing expertise in device management, network administration, and technical operations. Early career experience includes work as an Industry Research Specialist at the Document Management Industries Association and an IT Consultant at Advanced Resources International, emphasizing a strong foundation in IT support and consulting.