Alana Kennett

Product Manager at Fidesmo

Alana Kennett has a diverse work experience spanning various roles and industries. Alana began their career as a Retail Customer Assistant at Jessops Europe Limited, where they provided customer advice and support for camera and photography equipment purchases. Alana later took on financial and managerial responsibilities at Jumper, a role that involved sales, customer service, stock management, and reporting.

In 2008, Kennett worked as a Communications Manager at Rider Levett Bucknall, where they liaised with clients and suppliers, managed purchase orders, and oversaw projects for Tesco supermarket and a CHP project.

Kennett then transitioned to working in the software industry, starting with a role as a Technical Support at Kennettnet Software Limited. Alana provided technical support to customers and collaborated with developers on user interface design and testing. Alana also worked as a Freelance Graphic Designer & Events Organiser, organizing events and creating branding and advertising materials for clients.

In 2011, Kennett joined Spotify, initially as a Customer Relations Payment and Partner Specialist, assisting customers with account and payment issues. Alana then moved to the business development team as a Partner Account Manager, where they managed partnerships with international companies such as Vodafone, KPN, Sprint, MTV, HBO, and The Times newspaper. Alana'sresponsibilities included project management, data analysis, training, and problem-solving.

Kennett also worked at Cascable AB as a PR and Communications Manager, focusing on developing social media, SEO, and ASO strategies. Alana collaborated with industry influencers and created PR materials for product launches.

Alana'smost recent experience is as a Product Manager at Fidesmo, where they are responsible for product management.

Overall, Alana Kennett's work experience showcases their versatility and expertise in areas such as product and project management, communications, customer service, and marketing.

Alana Kennett completed their education in a Bachelor of Arts (Honors) degree in Product/Industrial Design Sustainable Futures from the University for the Creative Arts. This program took place from 2005 to 2008. Alana also completed a course on Introduction to Strategic Sustainable Development at the Blekinge Institute of Technology in 2011.

Links

Previous companies

Spotify logo

Timeline

  • Product Manager

    August, 2021 - present

  • Project Manager

    September, 2017