Darnell Williams

Darnell Williams serves as the Audience Engagement Chair on the Board of Directors for the Visitor Experience Group, overseeing the Chicago Chapter, which includes more than 14 cultural properties and leading audience engagement efforts across 8 regions of visitor experience professionals since February 2022. Additionally, Darnell has been the Director of Visitor Services at The Field Museum since June 1999, where responsibilities include supervising a management team of 8, a frontline team of 80 full-time equivalents, and various part-time staff, volunteers, and interns. Darnell collaborates with the Marketing Director to establish admission revenue and attendance goals for the Museum. Darnell holds a degree from the University of Illinois Chicago, earned between 1983 and 1987.