Ashutosh Kumar currently serves as a Customer Success Manager at FieldAssist since January 2019, focusing on establishing new customer accounts and ensuring product adoption through strong relationships with Business Decision Makers and IT Decision Makers. Previously, Ashutosh held the position of Customer Success Executive at FieldAssist, where responsibilities included client training, issue escalation assistance, and monitoring product usage for optimal customer satisfaction. Before joining FieldAssist, Ashutosh worked as a Technical Support Engineer at Concentrix for Amazon and as a Fiber Optics Engineer at Vodafone, overseeing network stability and maintenance for a significant fiber optics network. Ashutosh holds a Bachelor of Technology in Electronics and Communications Engineering from Siksha 'O' Anusandhan University, completed in 2015.