Rachel L. has a diversified background in customer service and support roles, with experience in various industries such as software, manufacturing, and retail. Currently working as a Senior Global Customer Operations and Support Specialist at Fieldwire by Hilti, Rachel previously held positions as a Technical Support Analyst at Open Dental Software, a Customer Service Representative at Fleetwood Homes, Inc, and other customer-focused roles at Family Focus Eye Care, Rockport, and Merrell. Rachel brings a wealth of knowledge and expertise in providing excellent customer service and support.
August 1, 2023 - present
June, 2022
Vice President, Product Strategy & Planning at Fidelity
Head Of Business Development at Upwork
Strategic Global Congress Director at AstraZeneca
Senior Manager - Integrated Customer Growth Ops at Freshworks
Senior Director, Finance & Strategy at dbt Labs
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