Burim Ibrahimi is an experienced IT professional with a strong background in technical support and system administration. Currently serving as a Service Desk Engineer at Fignum since September 2021, Burim has previously worked as a SharePoint & Systems Administrator at KOSTAL Group, where responsibilities included providing IT and networking support to over 300 staff members. Burim's expertise extends to digital workplace initiatives and process development using SharePoint and Nintex technologies. Prior roles include IT Helpdesk Analyst at AGCO Corporation, web and graphic administration at GamingInvasion.co.uk, and IT support technician at The HUB - Doncaster College. Burim holds a Bachelor of Science (BSc) in Computer Networks from Sheffield Hallam University, along with various certifications in IT and administration.
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