Deirdre Clancy

Technical Content and Communication Manager at FileCloud

Deirdre Clancy has a diverse work experience in technical writing, instructional design, and communications. Most recently, they worked at FileCloud as a Technical Content and Communication Manager starting in 2022. Prior to that, they were a Communications Manager at Cognizant from 2021 to 2022. Deirdre also spent several years at Synchronoss Technologies as a Technical Writer III (Messaging) from 2017 to 2021.

In 2013, Deirdre worked at Technically Write IT as a Technical Writer & Instructional Designer, where they developed technical courseware for SAP and prepared IT courses using DITA tools. From 2012 to 2013, they worked as a Freelance Writer/Editor on various projects.

Earlier in their career, Deirdre held roles such as a Script Writer/Instructional Designer at MindLeaders Thirdforce from 2011 to 2012, Lead Information Design/Instructional Design/Research at CityLearning from 2009 to 2010, and Knowledge Editor (contractor) at AOL Broadband from 2008 to 2009. Deirdre also worked as an Editor on a fixed-term contract at An Chomhairle Leabharlanna in 2007 and as an Editor (freelance) at the Irish Academy of Engineering from 2005 to 2007.

Overall, Deirdre has a extensive background in content and communication management, technical writing, instructional design, and editing across various industries.

Deirdre Clancy has a diverse education history. Deirdre obtained their Bachelor's degree and Master's degree (M.Phil) from Trinity College Dublin. Their major field of study was English and history, with a focus on Gender and Women's Studies. In 1997, they also completed a Diploma in Theology from Milltown Institute of Theology and Philosophy. In 2010, they pursued a Graduate Diploma in Ethics from Dublin City University.

Additionally, Deirdre Clancy has obtained several certifications. Deirdre received a Diploma in Public Relations from Fitzwilliam Institute in 2018. On the professional side, they have completed various courses through LinkedIn, including certifications in Unconscious Bias, Content Marketing: Social Media, Leading with Emotional Intelligence, Agile Foundations, Agile at Work: Building Your Agile Team, DevOps Foundations, Instructional Design: Adult Learners, Scrum: The Basics, and Agile Project Management Foundations. In 2017, they also completed MadCap Flare 12 Essential Training.

It is worth noting that there is an incomplete entry regarding the Graduate Diploma in Ethics from Dublin City University, as the obtained month and year are not specified.

Links

Previous companies

Cognizant logo
Synchronoss Technologies logo

Timeline

  • Technical Content and Communication Manager

    August, 2022 - present

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