Artie Diaz

Artie Diaz has over two decades of experience in customer service and support. Currently serving as a Client Service Representative and Customer Support Specialist Lead at Higginbotham Public Sector since October 2018, Artie is responsible for providing comprehensive assistance to clients. Prior to this role, experience includes over nine years at Case-Mate in the Customer Experience/E-Commerce Group, managing returns, refunds, and replacement processes. Artie's tenure at DHL Express lasted nearly 16 years, functioning as a Courier and Senior International Agent, focusing on customer assistance, package processing, and data entry. Artie holds a high school diploma in General Studies from Sheepshead Bay High School, acquired in 1999.