Financial Benefit Services
Artie Diaz has over two decades of experience in customer service and support. Currently serving as a Client Service Representative and Customer Support Specialist Lead at Higginbotham Public Sector since October 2018, Artie is responsible for providing comprehensive assistance to clients. Prior to this role, experience includes over nine years at Case-Mate in the Customer Experience/E-Commerce Group, managing returns, refunds, and replacement processes. Artie's tenure at DHL Express lasted nearly 16 years, functioning as a Courier and Senior International Agent, focusing on customer assistance, package processing, and data entry. Artie holds a high school diploma in General Studies from Sheepshead Bay High School, acquired in 1999.
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Financial Benefit Services
Financial Benefit Services (FBS) is an independent consulting firm specializing in employee benefit administration with over 20 years of experience. Our unique vision empowers employers to operate more efficiently with the day to day management of their employee benefits by utilizing our experienced insurance consulting services. We offer ACA Compliance Solutions, Online Enrollment Tools, Payroll Imports, Insurance Carrier Exports, Integrated Billing Reconciliation, Customized Benefit Websites and Enhanced Enrollment Services. Through our comprehensive approach to benefit solutions, we are positioned to assist our clients in creating value, education and enhanced benefit packages for your employees.