David Knox

David Knox is an experienced professional in the financial services sector, currently serving as Team Manager at the Financial Ombudsman Service since May 2022, where responsibilities include training and developing a team of contingent investigators. Prior to this role, David amassed extensive leadership experience at NatWest Group, notably as Senior Branch Manager, achieving outstanding income and service goals, as well as high staff satisfaction ratings. Additional roles include Branch Manager at various locations in North Scotland, Personal Banker at Barclays UK, Recruiting Consultant at Lorien, and Outbound Sales Representative at HSBC. David holds a BSc in Physics and an HND in Psychology from the University of Dundee.