Financial Ombudsman Service Limited
Joseph Tang is a Senior Data and Insight Analyst at the Financial Ombudsman Service, where significant achievements include engineering an analytics cube that improved data collection efficiency by 80% and enhancing investigator performance by 20% through data-driven insights. Prior experience includes serving as a Data Scientist at Hertz, leading a team to redesign data workflows and train forecasting models that drove 15% revenue growth, alongside employing various analytical tools and creating impactful visualisations. Joseph's earlier roles include Android Developer at Auctus Management Group Ltd and undergraduate research positions focusing on intelligent robotics and automation. Joseph holds a Bachelor of Science in Engineering Science from National Taiwan University and a Master of Science in Business Analytics from the University of Warwick.
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Financial Ombudsman Service Limited
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The UK's official expert in sorting out problems with banks, insurance, PPI, loans, mortgages, pensions and other money and financial complaints