Noel Paul

Noel Paul is an experienced IT Change Manager currently working at the Financial Ombudsman Service since April 2023. Previously, Noel served as a Specialist in Service Management at Allianz Technology, where responsibilities included managing the end-to-end Change Management process and ensuring the configuration management database (CMDB) was updated appropriately. Prior experience includes roles as a Senior Change and Configuration Analyst and Change and Configuration Analyst at NEC Software Solutions, focusing on Change, Configuration, and Asset & License Management, as well as processing and authorizing change requests. Earlier career experience includes an internship at Grant Thornton Bharat LLP, participating in software development and testing activities. Noel holds a Master of Computer Applications (MCA) in Software Engineering from Karunya University and a BSc in Computer Science from Mumbai University. Additional educational background includes HSC and SSC from Maharashtra State Board institutions.