Who is Financial Plus Credit Union? Technically, we are you, if you’re a member. We intentionally used the word “who” instead of “what” because Financial Plus is a member-owned institution.

Banking

Financial Plus Credit Union

Financial Plus Credit Union's headquarters in Flint, MI, United States

Brad Bergmooser

Wade Decker

Michelle Thompson

Jessica McNier

Christy Kemmer

Nicole Gaby

Rachelle Kippe

DeAnna Wallace

The Customer Service Operations team at Financial Plus Credit Union is dedicated to providing exceptional support and guidance to members throughout their financial journey. This team handles inquiries related to loans, account services, and fraud prevention, ensuring that members receive personalized assistance from knowledgeable representatives. By fostering strong relationships with members and streamlining service processes, the team enhances overall member satisfaction and loyalty.

Customer Service Operations

The Leadership Team at Financial Plus Credit Union is responsible for setting the strategic direction of the organization, ensuring alignment with the needs of its member-owners. This team collaborates across various functions—marketing, finance, lending, operations, and member services—to drive growth, enhance member experience, and foster a positive organizational culture. They play a critical role in decision-making and guiding the credit union toward achieving its mission of serving its members effectively.

Leadership Team

The Lending and Compliance team at Financial Plus Credit Union is responsible for overseeing and managing all lending activities while ensuring adherence to regulatory standards. This team collaborates to develop and implement lending policies, assess loan applications, and maintain compliance with legal requirements, ultimately promoting responsible lending practices that benefit the credit union's members.

Lending and Compliance

The Finance and Accounting team at Financial Plus Credit Union is responsible for managing the organization's financial health and ensuring accurate financial reporting. This team analyzes financial data, oversees budgeting and forecasting, manages payroll, and ensures compliance with accounting standards. By providing insightful financial analysis and strategic recommendations, they support the credit union's mission to serve its members effectively.

Finance and Accounting

The Human Resources and Development team at Financial Plus Credit Union focuses on fostering a diverse and inclusive workplace while enhancing employee growth and engagement. They implement training and development programs, manage HR systems, and promote initiatives that align with the credit union’s member-centric values, ensuring all employees feel valued and supported in their professional journeys.

Human Resources and Development

The Information Technology team at Financial Plus Credit Union plays a crucial role in enhancing and securing the technological infrastructure that supports member services. They develop and maintain software applications, manage IT systems, and analyze technology needs to ensure efficient operations and optimal user experiences for all members. Through collaboration and innovation, they strive to leverage technology in ways that empower and benefit the credit union's community.

Financial Plus Credit Union

Org chart

Teams

Customer Service Operations

Leadership Team

Lending and Compliance

Finance and Accounting

Human Resources and Development

Information Technology

Offices

Financial Plus Credit Union

Org chart

Teams

Customer Service Operations

Leadership Team

Lending and Compliance

Finance and Accounting

Human Resources and Development

Information Technology

Offices

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