Sonya Thompson, MBA, is an experienced service operations professional with a strong background in financial services. Currently serving as a Sr. Service Operations Specialist at Financial Recovery Technologies since January 2021, Sonya has previously held roles such as Client Service Operations Specialist and WMS Operations Specialist Associate II at State Street Bank, where cash processing and trading operations were key responsibilities. Prior tenure at Morgan Stanley included positions as Sr. Client Services Specialist and Mutual Fund Associate, focusing on resolving complex issues for clients and managing asset transfer processes. Sonya holds a Master of Business Administration with a focus on Organizational Leadership and Management, a Bachelor of Science in Finance and Management, and is pursuing a Doctorate in Business at Felician University.
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