Joanna Jacobson

Joanna Jacobson is an experienced Senior Manager at Finastra since March 2002, overseeing seven direct reports and more than 120 employees across multiple Canadian locations, focusing on enhancing performance in call centers and back office environments. Prior to this role, Joanna served as a Talent Acquisition Coordinator at Stevens Resource Group Inc., where responsibilities included candidate screening and the implementation of new marketing techniques for increased sales. Earlier in Joanna's career, a position as a Field Service Specialist at Vector Marketing Canada Ltd. involved supporting management and creating the Canadian Administrative Manual. Educational qualifications include a Bachelor's degree from Queen's University, a Business (Human Resources) Certificate from Sheridan College, a Paralegal Studies Certificate from Westervelt College, and a Diplome d'etudes collegiales in Creative Arts from Dawson College.